Umretiya Industries Private Limited (“Umretiya Industries”, “we”, “our”, or “us”) values the privacy of our customers, suppliers, business partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect information shared with us through our website, communication channels, and business operations.

1. Information We Collect

We may collect business and contact information when you interact with our company, including through quotation requests, inquiry forms, email communication, or procurement discussions.

• Business Information: Company name, business address, industry details, GST/VAT information, and related commercial information.
• Contact Information: Name, designation, email address, phone number, and WhatsApp details.
• Technical & Project Information: Product specifications, drawings, standards, material grades, RFQ documents, and purchase requirements submitted to us.
• Website Usage Data: Browser type, device information, IP address, pages visited, and basic analytics collected through cookies or similar technologies.

2. How We Use Your Information

Information collected by Umretiya Industries is used strictly for legitimate business purposes, including:

• Preparing quotations and responding to inquiries.
• Processing orders and managing business transactions.
• Coordinating manufacturing, quality inspection, and shipment activities.
• Providing customer support and technical communication.
• Improving website functionality, user experience, and internal operations.
• Maintaining records required for accounting, taxation, and legal compliance.

We do not sell, rent, or trade your personal or corporate data to third-party marketing agencies under any circumstances.

3. Information Sharing and Disclosure

TWe may share limited information with trusted third parties only when necessary for business operations, including:

• Logistics Partners: Freight forwarders, shipping lines, and Customs House Agents (CHAs) required for the physical delivery of goods.
• Inspection agencies and testing laboratories. NABL-accredited labs, when independent third-party testing and certification are requested for your specific batches.
• Payment processing or banking partners.
• Legal Compliance: Government authorities or regulatory bodies when mandated by Indian export laws or international trade regulations.

Such sharing is limited to the information necessary to complete the requested service or comply with applicable regulations.

4. Data Retention and Security

We implement reasonable administrative and technical measures to help protect business and personal information from unauthorized access, misuse, or disclosure. While we strive to safeguard all information, no internet-based transmission or storage system can be guaranteed to be completely secure.

5. Your Rights

You may request access to, correction of, or deletion of your information by contacting us directly, subject to applicable legal and business record retention requirements.

6. Cookies

Our website may use cookies or similar technologies to enhance browsing experience, analyze traffic, and improve website performance. Users may disable cookies through their browser settings if preferred.

7. Third-Party Links

Our website may contain links to third-party websites or platforms. Umretiya Industries is not responsible for the privacy practices or content of external websites.

8. Policy Updates

Umretiya Industries may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact our compliance team:

• Email: privacy@umretiya.com
• Address: Umretiya Industries, Mumbai, Maharashtra, India.